Cookies Policy


In accordance with Spanish regulations that governs the use of cookies in relation to the provisions on electronic communications services, set out by Royal Decree-Law 13/2012 of March 30, we inform you about the cookies that are used on the website of Gran Hotel La Florida S.L. (also the provider) and the reason for its use. Likewise, you are hereby informed that by browsing the Website you are giving your consent to use them.



A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or his equipment and depending on the information they contain and the way he uses his equipment, they can be used to recognize said user. Cookies are only associated with an anonymous user and his computer or device and do not provide references that allow his personal data to be known.



According to the EU directive, cookies that require an informed consent by the user are the cookies of analysis and advertising and affiliation cookies, excepting those with technical nature and those which are necessary for the operation of the website or the provision of services expressly demanded by the user.



a. According to the entity that manages them, there are two types of cookies: those called own cookies (which are sent to the user's terminal equipment from a computer or the domain managed by the editor and from which the service Requested by the user is provided); and those called third parties cookies (which are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data being obtained through the cookies).

b. Depending on the time they remain active, there are the so called session ones (which are designed to collect and store data while the user accesses a web page) and the so called persistent ones (in which the data is stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie - which can last from a few minutes to several years-).

c. Depending on the purpose for which they treat the information they collect, they can be:

- Technical cookies (which are necessary for the use of the website and the provision of the contracted service),

- Personalization cookies (which allow the user to access the service with predefined features, such as language, browser type, regional configuration, etc.)

- Analysis cookies (which collect information on the use made of the website),

- Advertising cookies (which collect information about preferences and personal choices of users),

- Affiliate cookies (which allow you to track visits from other websites, with which the website establishes an affiliation contract).




Cookies used on our website are the so called session and third-party cookies, and allow us to store and access information related to the language, the type of browser that is used, and other general characteristics predefined by the user, as well as to track and analyze the activity carried out in order to improve and provide our services in a more efficient and personalized way. Cookies we use have, in any case, a temporary nature, with the sole purpose of making browsing more efficient. In no case these cookies provide by themselves any personal data and are not used for collecting them.


The use of cookies offers advantages, such as:

- facilitates the user navigation and access to the different services offered by this website;

- prevents the user from having to configure the predefined general characteristics each time he accesses the website; and

- favours the functioning improvement and the running of the services provided through this website, after the corresponding analysis of the information obtained through the cookies being installed.


When accessing our website you are informed that if you continue browsing, you will be installed several third-party cookies, thus you are allowing the installation of certain cookies that will have the sole purpose of registering access to our website for the preparation of anonymous statistics about visits, always collecting information anonymously. It is not necessary to accept the installation of these cookies, you can even browse through our website without installing them.


Social media cookies may be installed on various sections of our website, in particular on the following:

Twitter cookie, according to the provisions of its privacy policy and the use of cookies.

• Facebook cookie, according to the provisions of its cookies policy.

• Linkedin cookie, according to the provisions of its page on the use of cookies.

• Google+ cookie and Google Maps, according to what is on your page about what kind of cookies they use.



At any time you can access the configuration of your browser by accepting or rejecting all cookies, or select those whose installation you may support and those whose installation you do not support, following one of the following procedures, which depends on the browser you use:


Google Chrome (in the Tools Menu):

Settings> Show advanced options> Privacy (Content settings)> Cookies:


Microsoft Internet Explorer (in the Tools Menu):

Internet Options> Privacy> Advanced:


Options> Privacy> Cookies:


Safari, iPad and iPhone:

Preferences> Privacy



Settings> Options> Advanced> Cookies


These browsers are subject to updates or modifications, so we cannot guarantee in any case that they comply fully with the version of your browser. It may also be that you use another browser, which is not included among these links, such as Konqueror, Arora, Flock, etc. In order to avoid these mismatches, you can access directly from the options of your browser, usually in the "Options" menu within the "Privacy" section. (Please see the Help of your browser for more information).



You may restrict or block cookies through the browser settings.

If you do not want websites to put any cookies on your computer, you can adapt your browser settings so that you are notified before any cookies are placed therein. Similarly, you can adapt the configuration so that the browser rejects all cookies, or just only third-party cookies. You can also delete any of the cookies that are already installed on the computer. Take into consideration that you will have to adapt the configuration of each browser and equipment you use separately.

Please note that if you do not wish to receive any cookies, we can no longer guarantee that our website works properly. Some site features may be lost and you may no longer be able to see certain websites. Likewise, please be advised that rejecting cookies does not mean you are not going to see advertisements. Simply the ads will not conform to your interests and will be repeated more frequently.

Each browser has a different method to adapt the configuration. If necessary, consult the browser's help function to establish the proper settings.

To disable cookies on your mobile phone, check the device manual for more information.

You can get more information about cookies on the Internet,

Taking into account the way in which the Internet and websites work, we do not always have information on the cookies that are placed by third parties through our website. This applies especially to cases in which our website contains what are called integrated elements: texts, documents, images or short films that are stored elsewhere, but are displayed on our website or through it.

Therefore, should you find this type of cookies on this website and they are not listed in the above list, please inform us. Or just contact the third party directly in order to request information about the cookies he is placing, the purpose and duration of the cookie, and how your privacy is being guaranteed.

This website uses first and third party cookies to improve usability and collect statistical data of your navigation on the site. By continuing to browse this site you accept the use of said cookies. For more information see our cookies policy. OK
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